Below are some of the most commonly asked questions that we receive about the event. If you still have questions, please send us an email!
Know Before You Go
A:
Early: Please arrive no earlier than 15 minutes prior to the time on your ticket.
Late: We will do our best to honour your ticket by fitting you in on another time slot. However, we can not guarantee access. Please note, missed dates will not be refunded.
Event doors close 15 minutes after the last entry time.
A: The pathway is roughly 1km, most guests spend 1 to 2 hours at the Show. Pumpkins After Dark is self-paced, please remember to take your time, create memories, and take photos along the way! Pumpkins After Dark is a one-way walkthrough with no re-entry.
A: There are different degrees of wheelchair accessibility throughout the event.
The parking lots are asphalt and hard-packed gravel. The walking path is on hard-packed gravel which is wheelchair accessible. Please note it is a farm property with some slight inclines, declines, uneven and soft terrain. Where possible, we have made adjustments for accessibility.
To make your experience as comfortable as possible, we recommend that you have assistance when you attend the event.
*Note the Medieval Dungeon Maze is not wheelchair accessible.
A: Pumpkins After Dark accepts the Access 2 card. How it works: The Access 2 cardholder must purchase their ticket in advance, and present the card at the box office when they arrive at the event and we will provide complimentary admission (one ticket) for their support person.
A: Yes, the park is wagon and stroller friendly. The pumpkin pathway is hard-packed gravel with some slight inclines, declines, uneven and soft surface terrain.
A: Yes, Wednesday October 9th, 16th, 23rd and 30th are pet nights!
Outside of those nights, pets are not permitted (with the exception of identified service animals).
A: Pumpkins After Dark Milton is located at Country Heritage Park.
A: Yes, FREE parking is available on site. We ask that you please arrive no more than 15 minutes before your designated time slot. Entry is only allowed at the specified time indicated on your ticket.
A: Warning: This event contains strobe, bright and flashing lights that are not suitable for those with photosensitive epilepsy and may cause discomfort for people with other medical conditions. Other special effects include fog machines and blacklights. The event incorporates music and sound effects that may cause discomfort to people suffering from sensitivity to loud sounds.
Pick up your pre-purchased items when you redeem your admission ticket(s) at either the concessions tent or concessions stand.
Pre-purchased products will be issued a separate QR code in the same email as your tickets.
Admission tickets and products can be found in your confirmation email and under your Showpass account.
A: By entering this event you consent to photography, audio recording, video recording and the release for publication to be used for news, promotional purposes, advertising, inclusion on websites, social media, and any other purpose by Pumpkins After Dark Ltd.
If you wish to not have your photo taken, please let the individual taking the photo know or contact Show Management.
Tickets
A: Tickets must be purchased online in advance.
Tickets on sale now!
A: Tickets must be purchased online in advance. No on-site ticket sales.
Please note that tickets are date and time specific. Please ensure you are purchasing the tickets for the correct date.
Tickets on sale now!
A: Tickets may be exchanged for a different date and or time up to 7 days before the date on your ticket. Please note that missed dates cannot be rescheduled or refunded.
As a current ticket holder, you have the ability to exchange your tickets for any available alternative dates and times on your own using the Exchange Tickets button. This can be found by visiting your invoices page when logged into your Showpass account. Instructions on exchanges can be found here. All ticket exchanges are dollar for dollar.
Please note, if you checked out as a guest, you will need to connect your tickets to a Showpass Account to access the exchange ticket feature. Instructions on how to connect your tickets to a Showpass Account can be found HERE.
A: Tickets will not be refunded or exchanged. The event will operate rain, shine or snow. Please dress accordingly.
However, if extreme weather or other conditions pose a threat to the safety of our visitors and staff, the event that day may be cancelled, and a new date will be provided. Check our website and social media channels for updates as well as your inbox for updates.
All email correspondence will be sent to the email the tickets were purchased under.
A: After completing your purchase, you will receive a confirmation email from Showpass, the tickets will be attached as PDFs. If you do not receive an email or cannot locate your tickets please visit the Accessing Your Tickets help page.
A: All tickets are final sale and non-refundable. Missed dates cannot be rescheduled.
Tickets may be exchanged up to 24hrs before your scheduled time to attend. Exchange instructions can be found here.
A:Flex passes are valid on any scheduled event date and time. Flex passes are one-time use only. Please note: the show is only open Thursday-Sunday, starting September 28th and Wednesday October 9th, 16th, 23rd and 30th.
Event Schedule:
Last entry is 10pm. Event closes at 11pm.
| September 28 & September 29 | 7:45pm – 11pm | Event Week 1 |
| October 3 – October 6 | 7:30pm – 11pm | Event Week 2 |
| October 9 – October 13 | 7:15pm – 11pm | Event Week 3 |
| October 16 – October 20 | 7:00pm – 11pm | Event Week 4 |
| October 23 – October 27 | 6:45pm – 11pm | Event Week 5 |
| October 30th | 6:45pm – 11pm | Event Week 6 |
Last entry is 10pm. Event closes at 11pm.
Flex passes valid for one-time use on any event date.
| September 28 & September 29 | 7:45pm – 11pm | Event Week 1 |
| October 3 – October 6 | 7:30pm – 11pm | Event Week 2 |
| October 9 – October 13 | 7:15pm – 11pm | Event Week 3 |
| October 16 – October 20 | 7:00pm – 11pm | Event Week 4 |
| October 23 – October 27 | 6:45pm – 11pm | Event Week 5 |
| October 30 | 6:45pm-11pm | Event Week 6 |
A: Save 15% when purchasing 20+ tickets. Please email info@pumpkinsafterdark.com
You can expect the maze to take about 10-15 minutes to walk through. Located inside the big red barn, we have built it with points of interest such as, the torture chamber, the armory, the wizards study and the dungeon cell. It also has costumed actors to enhance the experience. It is not a haunt and there is no blood or gore.
A word to the wise, beware the smoke cannon because it comes with an evil curse!
While we don’t have an age restriction, the recommended age is 12+.
*Note the Medieval Dungeon Maze is not wheelchair accessible.
General
A: Yes, this event is designed to be enjoyed by all ages. You will come across some spooky displays and effects however there are NO jump scares at Pumpkins After Dark. There are costumed actors roaming the path that can be waved away if needed.
A: Yes, photography and videos are allowed for personal use. Please do not cross any fencing or touch displays.
A: Yes, there are two sets of washroom facilities, including accessible washrooms, along the walking path.
A: Don’t miss our NEW Witch Trial food stand serving mini donuts. And visit our trick or treat area proudly sponsored by Haribo!
About The Show
A: Pumpkins After Dark is Canada’s award winning Halloween event. Witness the magic of pumpkins coming to life after dark in a one-of-a-kind walk through experience. Featuring over 10,000+ hand carved pumpkins, explore the magical pathway of lit pumpkin sculptures and displays, with music, sounds and special effects. With classic Halloween characters, dinosaurs and dragons, movie and pop culture icons – this family friendly event has something for everyone!
A: We use a combination of craft and real pumpkins throughout the event. Every pumpkin is hand-carved by Canadian artists, using 2D and 3D techniques. Our large installations are made of specialty craft pumpkins (a unique low density foam) to mimic the texture and density of a real pumpkin. Since these pumpkins won’t rot, our artists can design and build larger, even more impressive displays.
A: Our creative team works year-round designing, carving and building the pumpkin displays. It takes approximately 11 months to create one show. At Pumpkins After Dark, we take pride in showcasing the incredible talent of local Canadian artists. Each sculpture is meticulously hand-drawn and carved, representing hours of dedication and passion.
Don’t See An Answer To Your Question?
If you have any additional questions about the event, please contact our Pumpkins After Dark team: info@pumpkinsafterdark.com